Q: What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (113) , Customer Support Advisor (94) , Account Executive (84) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Support Specialist (40)

Question 1

Does Shopify pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at Shopify?

Accepted Answer

46% of Shopify employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Shopify?

Accepted Answer

Support Advisor (225), Software Developer (114), Software Engineer (113), Customer Support Advisor (94), Account Executive (84), Customer Success Guru (80), Junior Support Advisor (75), Senior Software Engineer (72), Data Scientist (57), Customer Service Representative (52), Merchant Success Manager (52), Team Lead (48), Customer Success Guru - Remote (42), Recruiter (40), Support Specialist (40)

Question 4

What are the pros of working at Shopify according to real employee reviews?

Accepted Answer

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 479 reviews)); "The people on your team with the same title as you are great to work with." ((in 405 reviews)); "It has a great culture of innovation and you're going to be working with lots of intelligent individuals." ((in 377 reviews)); "good benefits, work from home" ((in 168 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 146 reviews))

Question 5

What are the cons of working at Shopify according to real employee reviews?

Accepted Answer

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 193 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 163 reviews)); "poor management and quite top down" ((in 127 reviews)); "Inexperienced managers and leads" ((in 69 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 42 reviews))

Question 6

What are employees saying about Shopify layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

Question 7

What are the top reviewed Shopify locations?

Accepted Answer

New York, San Francisco, Los Angeles, Chicago, Austin, Atlanta, Dallas, Boston, Denver, Seattle, Washington, Indianapolis, Lehi, Phoenix, Canada, Houston, Ireland, Ontario, Menlo Park, Portland, Remote, Bloomfield, East Hanover, Frenchtown, Newark, Union, Cherry Hill, Boise, Provo, Salt Lake City

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Sales teams are not supported or valued at Shopify - look elsewhere - SMB Account Executive Shopify Employee Review

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