Good place to work - Senior Support Specialist Shopify Employee Review

4.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to work, good WLB, decent pay, interesting product

Cons

Some parts of the company can be a bit of a shambles at times

Explore other reviews about Shopify

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is on the higher end for the role

Cons

The new commission structure is among the lowest in the industry. You essentially get your commission paid out in tiny increments spread out quarterly over three years. If the merchant ever leaves Shopify, or goes out of business, you leave or get fired, in that time you lose all payouts.

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