Pros
Pay is okay. Flexibility when needed. most people are real nice
Cons
Sidecar health has the worst customers. Really mean. It makes it worse that we are not trained with enough information and have been told to fake it until we make it. Since there is so much we do not know, we are always asking for help from people who seem to be already pretty busy. This makes the customers even more mad because they have to wait for answers we should know. Our resource guide is messy and doesn't make sense sometimes so you even have to ask for help with that. People sometimes call off a lot. This can cause us to be way busier then we should be and only makes people want to call in more. The benefits used to be okay until we changed to our own insurance which is really bad so I dont usually use mine because its a huge deal and not usually worth the hassle A large amount of the company was laid off during the summer and they said member care was okay but I dont know what I trust