It's alright if you enjoy ambiguity - Claims Operations Sidecar Health Employee Review

1.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work, at times flexible schedules, the manager has consistent communication with the dept, they try to engage the entire company

Cons

Lack of communication, lack of clear roles, ambiguity surrounding your performance, management can get off task in meetings, no bonus structure for hourly employees, uncertainty surrounding company's future

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Sidecar Health Response
3y
Thank you for sharing your feedback. It’s true that the nature of a growing startup means you are often faced with shifting roles and quick decision-making, so comfort navigating ambiguity is critical for our team. Over the last year we prioritized stronger communication and better clarity at all levels of the business through changes to our weekly All Hands, improvements to our processes and internal comms approach, and through our revamped performance program (which is live now). But it certainly can be a challenge and we’re doing our best to learn and improve as we go, and we appreciate your feedback!

Explore other reviews about Sidecar Health

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

small company, room for growth, everyone is welcoming

Cons

no warnings, written warnings, or final warnings.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good. Being able to work from home is nice.

Cons

The benefits are bit user friendly nor friendly to those with disabilities. We do not always have the resources needed to properly do our job. You can tell the focus has recently shifted more toward how to get more money and not toward the betterment of the product for both the customer or the employee. Communication between different departments is very limited and causes many issues for Member Care and Claims.

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