Terrible all the way up - Customer Service (CSR) Sidecar Health Employee Review

1.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Terrible place to work no one in higher positions has any accountability. Weekly meetings are never about being better at your job. 1 on 1s don’t happen, and QA is ruthless.

Cons

Everything is a con at this place.

Explore other reviews about Sidecar Health

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

small company, room for growth, everyone is welcoming

Cons

no warnings, written warnings, or final warnings.

3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good. Being able to work from home is nice.

Cons

The benefits are bit user friendly nor friendly to those with disabilities. We do not always have the resources needed to properly do our job. You can tell the focus has recently shifted more toward how to get more money and not toward the betterment of the product for both the customer or the employee. Communication between different departments is very limited and causes many issues for Member Care and Claims.

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