Has potential - Dispatcher Signal Employee Review

4.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Caring owners who care about wellbeing of employees. Great security officers who many are high caliber.

Cons

I worked as late night dispatcher. It was great but stress is too much to justify pay. Dispatcher had dual roles of working dispatcher and courtesy officer at sane time, which is hectic. When I was overwhelmed I had only myself to lean back on, and no lunch break. Very little information was shared so much of the info I had to give customers was only because I searched hard for it using the Internet. No computer aided dispatch or software to help dispatcher stay up to date. Changes that were made were never passed down so I could be aware of how to address situations that came up. When it got too much for me, operation manager decided to berate me instead of trying to understand that I would have done anything to achieve the success of company. It left me feeling burned and not appreciated.

Explore other reviews about Signal

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training program True sales experience Company car provided Manage your own territory

Cons

Repetitive days Travel every day

1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job; there are no pros other than quitting.

Cons

Low pay due to the ungodly high rate of royalty fees a franchise has to pay 9 and 11% of each contract. The territory debt each franchise owner incurs is crazy! The territory debt is anywhere from $1-6 million to be paid back at aproxemintly 10%. Each franchise owner has to renew their franchise agreement every 3 years. Signal puts franchise owners into serious debt. Franchise owners are forced to enter into contracts with strategic partners at no profit, all the while being told it will help pay off the debt sooner, as if that is a good thing. Because of this model, the guards suffer the most. Franchise owners can't increase pay for the people who show up and do the hard part of the job. No one will move up in the franchise model; someone has to quit for that to happen. DOn't let the "career opportunities" that are preached fool you. They mean nothing and are just there to make you feel like you're achieving something when, in reality, you're not. The training provided is a complete joke and is highly overrated. You will be treated as if you're important, but it's just abuse. Abuse that starts from the very, very top.

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