Signet Jewelers- Piercing Pagoda Brand - Assistant Store Manager Signet Jewelers Employee Review

3.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Pretty flexible schedule. Job can transfer to and location that has an opening and in other states. Depending on what location you're at you can have a "family" relationship with everyone. Monthly bonuses available if your entire store makes their monthly sales goals. Highest seller for that month gets the largest cut, lowest seller gets the least. so work hard. Good hourly pay if you properly advocate for yourself. Benefits and vacation time available, even for part time employees.

Cons

The company simply focuses on making your 5 for 5-sales/ear piercings/ ear piercing dollars/credit cards/leasing. Sometimes it can make you feel like a dirty car salesmen. District manager doesn't care about employees, they just care about your numbers (at least thats all mine focused on) She would encourage lying to customers and reselling even broken jewelry because the better her stores did the bigger individual bonus she received. She would not resolve store conflicts and would mistreat employees she didn't like. Also, she constantly promoted people who were dishonest and not the right fit to take on more responsibilities. This is why I decided to leave the company. Theres a big difference in being a leader vs. a boss, I wanted my team to be successful and not beat them down because they needed assistance in weaker areas. Employees were fearful of the district manager.

Explore other reviews about Signet Jewelers

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Attentive leaders Clear communication Ample learning opportunities Good environment and company Surplus of benefits

Cons

Not many cons so far but just a lot to remember and get the hang of

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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