Pros
I had the pleasure of working both in the field for years and then the home office (both in Dallas and in Akron). I learned so much about the industry and the art and have a new appreciation for jewelry. I met many incredible people. I worked with many incredible people. I helped many incredible people. I got a discount on jewelry.
Cons
No matter how much it is preached, there is no life/work balance. You are expected to be "on call" regardless of being in the field or at corporate. It's standard practice to work at home after you've left, and is like a competition for who can put in the most work/hours.....for nothing. They say they are a people company, but they're not. The Akron/Dallas merger issues never got fully resolved in many cases, and the way they have treated employees during mass layoffs is something not even THOSE people can deny.