Love what I do but... - Assistant Buyer Signet Jewelers Employee Review

3.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

I love what I do and I am passionate about merchandising. I think the culture here is great and I love that it is a women-lead organization. I feel empowered as a female in the workplace. The people are amazing and the MTP program is great. I have a fairly flexible schedule and decent PTO as well.

Cons

- Raises are basically out of the question and my salary is beneath the avg market value for my position. Very much underpaid and underfunded. - My department does not get access to the resources we need to effectively do our jobs and management does not provide access to funds for jewelry trays and organizational tools like labels, label makers, batteries, etc. - I am expected to travel up to an hour one way to meet with vendors at their offices and have been told by my VP not to submit an expense report for mileage because "it's not in the budget" for my department even though it is company policy to be reimbursed. - I have been working here for a year and still do not have a permanent desk or monitor set up. Management does not prioritize giving each employee their own working space/cubicle and I am crammed into a small office with 3 people and one of my coworkers on my team literally works in a closet. - Our IT team does not provide docking station or monitors at the office to those who are new to the company. - Onboarding and training for the AB role is basically nonexistent and I was not provided with resources like fiscal calendars and HR policies when I was hired.

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Signet Jewelers Response
3y
Thank you for taking the time to post your review. We appreciate your honest feedback in sharing your experience as a Signet team member.

Explore other reviews about Signet Jewelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good information, organized, and good at keeping you engaged.

Cons

I wish I would have been able to do this my first week like I was supposed to and then I would not have been so lost.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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