Toxic Environment, they don’t care about home life balance no matter how much they say they do - Design Services Manager Signet Jewelers Employee Review

2.0
Aug 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Large Organization, different locations, new tools

Cons

No growth, if you upset one person your whole career could be stalled. God forbid you put your family first, they’ll write you up for a BS reason like management skills if your entire focus isn’t on the company, regardless of what’s happening in your personal life

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Signet Jewelers Response
2y
Thank you for taking the time to leave us a review. We're sorry to hear of the negatives you've experienced - if you're open to discussing more, please reach out to us at employeeexperience@signetjewelers.com

Explore other reviews about Signet Jewelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good information, organized, and good at keeping you engaged.

Cons

I wish I would have been able to do this my first week like I was supposed to and then I would not have been so lost.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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