Most heartless company to work for. - Anonymous employee Signet Jewelers Employee Review

1.0
Dec 6, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked for this company for over 5 years and was constantly told false promises. Such as, “we are a family here”, “you’ll get properly compensated”. Store Managers work 50+ hours and are paid salary and will never get the appreciation or compensation they deserve. salary typically started at 45k for store managers, with the amount of work that is “required” for the job, already isn’t worth it. They then promise you “monthly bonuses” which you can never attain because they set arbitrary goals for the store, and when you ask for a raise they tell you “if you made more sales and worked harder, you would make more money.”

Cons

As a store manager I was told numerous times “It’s easier to replace a store manager than a whole team.” When I put in my notice for end of employment, a few hours later I was told “my resignation would be effective as of today.” This company does not care about their employees, and that was obviously proven on how many employees have been terminated. I just wish I knew my worth sooner and left way before I did.

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Signet Jewelers Response
2y
We are sorry to hear your experience doesn’t meet the high standards we set for our employee experience. We strongly encourage you to reach out to employeeexperience@signetjewelers.com so that we can discuss your concerns in more detail. We strive to provide compelling employee experiences for all our team members.

Explore other reviews about Signet Jewelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good information, organized, and good at keeping you engaged.

Cons

I wish I would have been able to do this my first week like I was supposed to and then I would not have been so lost.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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