Pros
The associates are generally friendly and truly care for the residents. Working with the residents will truly widen ones perspective on life.
Cons
I have seen many people get fired (Esp. In the Engagement Department)with out warnings for reasons that could have been handled in a much different and efficient manner. They have been firing people left and right with out even giving people chances and it is not right. I love my job, but the way administration has handled many situations is unnecessary. Many people have seen this behavior and resigned. One of my co-workers who just had a new born a few months back got terminated for something that could have easily been handled better. Many members of the administration should act like leaders instead of dictators, and they wonder why the have such a high turn over?? You can not treat people like that and expect them to stay and work for you.