Silverado Turtle Creek Dallas - My Review *this location only* - Recreation Assist/Housekeeping Silverado Employee Review

1.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Company has great standards of care for seniors, serves excellent food, great nursing staff, and has full time options with insurance. Many people there, including the head administrator of the time of this review, are caring, wonderful people.

Cons

Some lower administrative staffing is poor quality and unprofessional, staff back stabs and talks dirt about everyone, some supervisors are atrocious. Unfortunately, my experience here was of very poor quality. Within a month my supervisor was singling me out, treating other employees with favor, and borderline harassment. Examples: Berating me over the phone for ten minutes off duty, frequent snide/rude comments, unprofessional way of handling mistakes, anger management, and over all poor quality treatment. My supervisor is a horrible manager, arrogant, controlling and discourages those who work with them instead of encouraging them to be better employees. Enjoys hearing what he wants instead of what you are saying. It was a very personal attack due to his dislike of me. Despite multiple attempts to work out the differences, I was ultimately set up to fail. My supervisor made no attempt to have a better working relationship with me. As long as you do not work for the recreation/house keeping/administrative department, this location is wonderful to work for. (Yes, your left with CNA/Nursing/Kitchen staff) I love the residents, and had many good working relationships here. My review is based purely on the department I worked for. Until that is sorted out - I do not recommend working for these departments.

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Silverado Response
12y
At Silverado, LOVE is greater than fear and we work hard to ensure that our operating philosophy is a part of our every day. If you have specific examples of how fear was present at during your time with us, please contact us directly – we would love to hear about them. Learning from our associates helps us to continue to provide positive experiences for current and future associates.

Explore other reviews about Silverado

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very meaningful and rewarding work helping families through one of the hardest transitions in life. The role truly allows you to make a difference and positively impact residents and families every day. Supportive team environment with leadership that understands the emotional side of the work. During a difficult personal time when my grandfather was dying, the company was incredibly supportive and allowed me the time I needed to be at his bedside with my family. It is truly a blessing to be part of Silverado. The work we do changes lives by giving families the opportunity to be family again while knowing their loved one is being cared for with compassion, dignity, and support.

Cons

The work can be emotionally heavy at times because you build close relationships with residents and families who are going through difficult situations. However, the support from the team and leadership helps make those challenges manageable.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

wonderful residents and some great coworkers

Cons

workload is insane and management plays favorites

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