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Silverado

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Silverado reviews

Former Manager - Silverado Lake Zurich - Former Manager Silverado Employee Review

4.0
Feb 6, 2015
Former manager
Recommend
CEO approval
Business Outlook

Pros

Although my employment was very brief, I have to state that it was the most enjoyable working environment that I have encountered in 35 years of Healthcare Management, the last 20 in Senior and Long Term Care communities. The Regional V.P. of Operations is one of the best I have had the opportunity to work for and they have a great Leadership team of dept. heads. Without a doubt the front line staff is great....caregivers do a fantastic job and the R.N.s are superb! A very warm, inviting family feel and an open door to family, friends, children and pets! They offer far and away better care for their residents compared to Assisted Living communities which as a "side line" also offer Memory Care.

Cons

I had the opportunity to work for Loren Shook 25 years ago as Director of Finance for CPC Streamwood Hospital. At the time I felt the training was the best and the leadership team equally so. The same values guide him and the executive officers with the overseeing of Silverado. I would only offer one suggestion....as my Mother (who was inflicted with Alzheimer's for 9 years) use to tell me growing up...."there are 3 sides to every story...she said, he said and the truth!" Unfortunately, in my case (and maybe others) the "he said" story was never heard and "the truth" was not arrived at. The only place I have ever worked where a complete investigation of all parties was not done.

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Silverado Response
11y
We are so glad to hear that your tenure at Silverado was such a positive experience. Thank you for recognizing the Regional VP of Operations, along with the amazing team at our community in Lake Zurich. Your suggestions and advice are noted. No matter what the issue may be, our team strives to collect all of the information available to make the best decisions possible for our associates, residents and their families.

Explore other reviews about Silverado

5.0
May 14, 2026
Family ambassador
Recommend
CEO approval
Business Outlook

Pros

Very meaningful and rewarding work helping families through one of the hardest transitions in life. The role truly allows you to make a difference and positively impact residents and families every day. Supportive team environment with leadership that understands the emotional side of the work. During a difficult personal time when my grandfather was dying, the company was incredibly supportive and allowed me the time I needed to be at his bedside with my family. It is truly a blessing to be part of Silverado. The work we do changes lives by giving families the opportunity to be family again while knowing their loved one is being cared for with compassion, dignity, and support.

Cons

The work can be emotionally heavy at times because you build close relationships with residents and families who are going through difficult situations. However, the support from the team and leadership helps make those challenges manageable.

2.0
Jul 6, 2026
Caregiver
Recommend
CEO approval
Business Outlook

Pros

wonderful residents and some great coworkers

Cons

workload is insane and management plays favorites

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