Pros
The employees and patients are terrific.
Cons
Love > Fear couldn't be further from the truth. The concept if truly believed and pushed down from the top could set this organization apart from all the rest. Instead, it is referred to as drinking the Koolaid when you go to the home office for training. Then you go back to your respective offices and there is no support from this conference call, meeting driven company that is daily bottom line driven. The problem is there are great people in the offices trying to provide world class care and a bunch of out of touch executives setting unattainable goals and budgets. > 80% of their offices are not meeting goals. Out of 35 Senior Living facilities, 10 Hospices, and 5 At Home offices thats not saying much.