Use to be great - Customer Care Team Lead Silverado Employee Review

Open conversation, great residents and family members, team members are really amazing to come and work alongside. I would love to help start your career and grow with us. Come check out he booming and growing community at Silverado Franklin

I need even more incredible team members to join us!

Very meaningful and rewarding work helping families through one of the hardest transitions in life. The role truly allows you to make a difference and positively impact residents and families every day. Supportive team environment with leadership that understands the emotional side of the work. During a difficult personal time when my grandfather was dying, the company was incredibly supportive and allowed me the time I needed to be at his bedside with my family. It is truly a blessing to be part of Silverado. The work we do changes lives by giving families the opportunity to be family again while knowing their loved one is being cared for with compassion, dignity, and support.

The work can be emotionally heavy at times because you build close relationships with residents and families who are going through difficult situations. However, the support from the team and leadership helps make those challenges manageable.