Good compnay when I was there, I haven't worked there since it was sold - Customer Support Specialist Simplifile Employee Review

4.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Big desk space - Nice computers - Friendly co-workers - Opportunity for overtime - More respectful than most companies of your personal time

Cons

- Customers can be a pain to deal with - "Black flag culture" a sort of motivation system within the company is a little awkward - Not much room for progression on the customer service side of things. Once you are a team lead there is not a higher position to aim for except to leave and work in another department - The line between what is the customer's responsibility and what is our responsibility in preparing documents is not clear cut

Explore other reviews about Simplifile

5.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great Management is supportive and kind The platform itself is excellent and useful Training and knowledge base resources are well developed

Cons

Not much. The office gets too hot sometimes, that's about it.

4.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderland people, management, and experience

Cons

Run by large multinational corporation where management makes limited decisions.

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