5.0
Feb 16, 2023
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
-The best team I've ever worked with -Supervisors care about you personally -Co-workers are knowledgable and happy to help answer questions -Platform is well-designed and easy to use -Very well organized knowledge base
Cons
-Customers can be difficult sometimes (but this is normal for any customer service job) -Some growing pains after the acquisition by ICE