Growth Company Energy - Anonymous employee Simply Business Employee Review

5.0
Feb 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong ties to customer mission and supporting small businesses - Recognizes impact > pedigree. Chance to make an impact across all levels of the organization. - High levels of ambition amongst employees. Genuine desire to grow SB and help protect small businesses - Genuine commitment to investing in and caring for employees - SB recently shifted to a pay for performance structure -- welcomed change!

Cons

- Emphasis on growth can create tension on investing in foundational programming - High energy isn't for everyone. Likely not well suited for those who like structure/process but rather cater to those who do well in ambiguity. - SB is still developing how to communicate, scale, etc. with a larger employee base and more complex organizational -- those who do well tend to know how to navigate the organization to get stuff done. SB is working to invest in these areas.

avatar
Simply Business Response
4mo
Thank you for sharing such a detailed and thoughtful perspective on your time so far at Simply Business. It’s rewarding to hear that you’ve valued our focus on impact over pedigree and our recent shift to a pay-for-performance structure—we truly believe our people are our best advocates and that everyone, regardless of their level, should have the opportunity to make a meaningful mark here. We also appreciate your recognition of our commitment to caring for our team, as that remains a top priority even as we scale. We understand the tension between rapid growth and foundational stability. As we scale, we’re prioritizing clearer communication and simpler internal structures to make navigating our organization more intuitive. While our high-energy pace can create ambiguity, we view it as a chance to build better systems together. At the end of the day, helping small business owners succeed is what truly brings us together and makes our work so rewarding.

Explore other reviews about Simply Business

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

none, generally a very good company to work for

avatar
Simply Business Response
3w
Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
avatar
Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
See reviews by: Helpful|Rating|Date|All