Ok, used to be great - Anonymous employee Simply Business Employee Review

3.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people within my team are great and very supportive, I also feel like there is real career progression within my area. Free lunches, social events (without pressure) and flexible working.

Cons

The salaries as have been mentioned on here are not great. This was fine when you only had to be in the office once a month, but now it is 8 times a month (which granted, in 2026 is still not bad), salaries have not improved and previous benefits have been taken away. The caring side of management seems to be slowly going away, with office attendance being tracked rather than trusting employees as adults to come in, checking in with managers if there are issues.

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Simply Business Response
3mo
Thank you for sharing an honest and detailed review of your five years with us. It’s great to hear that you feel supported by your team and see a clear path for your career progression, that is exactly the kind of environment we continually strive to build. However, it’s clear that recent changes have created some frustrations, and we really appreciate your candor. We know the shift to 8 days a month in the office is an adjustment from our previous flexibility, and recognize this will have an impact on the likes of travel costs. However, we firmly believe this helps maintain our unique culture – one which allows us to foster relationships with each other, do our best for our customers, and ultimately develop our people. Regarding your feedback on the recent pay review and the transparency of our "Exceeds" ratings: thank you. We want our rewards to feel fair and motivating, ensuring that those who go above and beyond are rewarded fairly. Your insights on the rating balance, specifically how easy it feels to miss vs. how hard it is to exceed are valuable and we will be sharing this directly with our People Team to ensure our framework remains balanced and consistent for everyone. We would love the opportunity to discuss this further and find ways to better support your experience, as we truly value your impact and want to ensure Simply Business remains a place where you feel you can continue to grow.

Explore other reviews about Simply Business

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

none, generally a very good company to work for

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Simply Business Response
3w
Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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