Great team culture with supportive benefits, but collaboration can be tricky - Anonymous employee Simply Business Employee Review

5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I feel part of a great team here, I’m surrounded by people who genuinely are here to make a difference. In addition to the usual benefit offerings there are great benefits that are easy to take for granted - food and soft drinks always available in the hubs, company trips abroad, annual awards event, and an annual Wellfest with focuses on social, financial, physical and mental health. SB does a lot of things well.

Cons

It helps to have an internal network to get things done as processes for cross department collaboration can be hard to understand (or non existent)

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Simply Business Response
1mo
Thanks for taking the time to leave us a review! It’s great to hear that you feel part of such a talented team and that you’ve been making the most of our benefits, from Wellfest to our hub perks. We appreciate your advocacy for the business; we aim to positively champion our achievements and support one another at every opportunity. We’re glad you feel surrounded by people who are genuinely here to make a difference. We’re committed to being upfront and honest about how we can better connect our teams to get things done. We appreciate your advice as we continue to refine how the wider business works together to support the small business cause.

Explore other reviews about Simply Business

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

none, generally a very good company to work for

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Simply Business Response
3w
Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
4w
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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