Massive inertia - Anonymous employee Simply Business Employee Review

2.0
Mar 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Pretty flexible about remote work (up to 100% of the time) * Informal culture * Good work/life balance that is actually encouraged

Cons

The culture feels a bit orwellian as almost everybody seems to believe the company is the best place to work for. Due to this fact there is virtually no place for criticism as all complaints/requests/ideas are dismissed on the grounds of everything being superb in the Best company. You can see it even from the responses here on Glassdoor. To name some: * The office is overcrowded, there is no privacy at all. There are constant interruptions, so focused work is almost impossible. * The team seems to be obsessed with meetings and considers that to be the true agile approach (Hint: It's not, there are almost no uninterrupted time slots to actually deliver the work). * Design by committee is widespread. Everybody inputs on everything, nobody is actually accountable/responsible for the chosen path. * Tech competency of senior tech management is generally pretty low. Implemented solutions are of a poor quality ...over and over again. * Career path is more based on your participation in office politics as opposed to being evaluated on your true input. * The bureaucracy overhead is just unacceptable. Some simple requests (like expenses) took several months, some stuff was delivered in a broken state (violating the law) or not delivered at all. Honestly, I feel the idea of everything being awesome (but in fact being far from perfect) prevents any major change. I just gave up.

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Simply Business Response
9y
Thank you for your comments. Feedback is important to us in every form and I especially appreciate you calling out some of the areas you think we can improve. We have recently completed our employee survey, where we give everyone a confidential platform to share feedback, and we take the output of this very seriously. Good luck for the future and thank you for sharing your experiences.

Explore other reviews about Simply Business

5.0
May 18, 2026
Recommend
CEO approval
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Pros

Great company to work for

Cons

none, generally a very good company to work for

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Simply Business Response
3w
Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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