I've never learned so much at a company - Developer Simply Business Employee Review

5.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

I was with Simply Business a long time and feel lucky to have spent that time with them. Of all companies I have worked at, they are by far the most open to trying and learning new things. This fearlessness of change and improvement has put the company streets ahead of other companies who claim to be Agile. Simply Business have nailed actually being Agile, and additionally there's a great culture of doing things through Lean processes. What they have really nailed well, is being composed of multiple small teams all focussed around a particular objective, and each those teams being composed of a member of each part of the business. This means that all parts of the business are engaged and accountable to their team, help each other out and are much more easily able to empathise with the constraints of each others role and accordingly work together with those constraints. This is a whole different world from other companies which are simply split by department - with a 'business' side and a 'tech' side in which nobody truly understands each others constraints and just ends up in inefficiency and conflict. Simply Business put a great deal of effort into ensuring that anybody can voice their opinion and help steer the direction of the company. Whether you have positive or negative feedback, you feel comfortable to speak it - regardless of whether you're in a small team meeting or one of the big regular all-company meetings. It was easy to take inspiration from senior management, and their genuine drive to shake things up for the better in what has traditionally been a complacent industry with a lack of customer focus.

Cons

I agree with one of the other reviews that space is an issue, as the company has grown so quickly it can be very difficult to get usage of a meeting room, and there's not much lunchtime / recreational space without being a distraction to people not currently taking lunch / downtime.

Explore other reviews about Simply Business

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

none, generally a very good company to work for

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Simply Business Response
3w
Thank you so much for taking the time to share your experience with us! Thank you for being a part of our journey for over five years, and we wish you nothing but the absolute best in your next chapter.
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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