Seems like lots of 5* reviews got added at one time to hide recent reviews - Anonymous Simply Business Employee Review

1.0
Jun 18, 2021
Recommend
CEO approval
Business Outlook

Pros

There are some good people

Cons

Blame culture Little or no internal promotions or opportunities, always hire externally first Open roles are often taken by people without them being advertised internally, this happens in all the teams, there are obvious favourites No feedback, we were made to take part in a feedback initiative drawn out over weeks and then no one has used it No clear development plans or structure

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Simply Business Response
5y
Thank you for sharing your thoughts on your experience at Simply Business – and please know that we take all of your feedback seriously. We wanted to first acknowledge the subject of your post. Glassdoor is a channel where we encourage our SBers (new, current or alumni) and prospective SBers to share their experiences – it helps provide transparency on what we’re doing well and where we need to improve. There’s been a recent trend in Glassdoor activity, both positive and constructive, and we’d like to reassure you that we don’t apply any pressure for SBers to post reviews. Any recent positive reviews (and indeed constructive thoughts) have been posted independently and speak about those individuals’ experiences. It’s really important to us that we learn about a broad range of experiences at Simply Business, and we’d encourage you to use our ‘Five Ways To Be Heard’ framework – so that we can meaningfully address your concerns in the most effective way. Learning and development is a key priority at SB, and we want our people to be clear about the opportunities ahead of them inside the business. We’re proud of our track record of developing talent and helping people progress their careers, and we’d encourage you to reach out to your manager to have a conversation about your development. Equally, if you feel more comfortable, a member of our People team would be happy to talk to you about this – we want all SBers to feel in control of their progression. Thank you again for taking the time to post this – our door is always open if you’d like to discuss any of these themes in person, privately.

Explore other reviews about Simply Business

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, stable company, office easily navigatable

Cons

Room for growth can be limited

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Simply Business Response
4d
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy working with our team, value the company's stability, and appreciate having an office that's easy to navigate!
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and vacation time....

Cons

Many internal issues and felt like this last round of layoffs was to protect inadequate leaders vs hardworking employees. I understand companies do layoffs but this just felt like Senior management trying to protect themselves because they aren't doing an effective job. I really think there are some issues with the leadership team and it probably needs an overhaul. There was never any strategy from product outside of one small area. The rest of the business was left without any guidance or support. I really think the US/UK shared services model does not work. The UK and US just are entirely different markets and the UK at the end of the day doesn't really care about the US nor move as quickly.

3
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Simply Business Response
1mo
Thank you for sharing your feedback and perspective on your experience. We understand that organizational changes and layoffs can create frustration and uncertainty, and we appreciate you taking the time to share with us the areas where you feel we can improve. Transparency, communication, and supporting our teams continue to be important areas of focus for us.
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