Toxic work culture. Culture of fear. - Tech Team Simply Business Employee Review

Thank you for sharing your detailed thoughts. We appreciate there is a lot to unpack and have taken the opportunity to address the main themes in our response below. More broadly, we would welcome a conversation on any of these topics and would encourage you to reach out to a member of our People team as we’re always looking for ways we can improve, and open, honest conversations are a great starting point for this. We’re sorry to see your thoughts on both development and reward at SB. Ensuring Simply Business is a place where everyone feels challenged, supported – and ultimately able to grow their career – has always been and continues to be a key priority, and we’re proud of our track record here. On the theme of health (either physical or mental), we take this extremely seriously and have always prioritised the wellbeing of our people in every respect. Our Mental Health First Aiders, our EAP program and our wellbeing events, materials and resources are designed to ensure SBers can feel their best at work. We’re sorry to hear your comments on ‘manufacturing’ a culture. Our culture has always, and will always, be the product of the brilliant moments where our people come together, and we see it as our role to foster and facilitate these interactions. We’re proud of the way we show up together, and recognise that the strength of our community is a unique positive – and one which we’re committed to continuing to invest in. While we are always looking for feedback on things we can do differently – and better – we’re pleased to know we’re in a good place. Our strong employee engagement scores reflect the many positives of our culture and beyond, whilst showing us the areas where we still have room to do more. Thanks again for taking the time to share your thoughts, and please do consider reaching out for a further conversation – we’d love to explore this in more depth via an open conversation.