Firstly I used to love working at Simply Business; I was one of its biggest supporters. The culture and employee wellbeing made it a wonderful place to work. That has disappeared over the last 2 years; operating in the vast majority of departments now as a corporate machine; where behind closed doors people are suffering terribly.
Personal experience: I was an employee with a consistent record across many many years of excellent colleague and stakeholder feedback, instant reward recognition, and a real respect shown to me. Despite this, my manager relentlessly attempted to destroy my confidence and faith in my ability. Examples include regular gas-lighting, blame shifting towards me, denial of instructions, assigning tasks with vague/ subjective metrics to set me up for failure. The effect of being subjected to this was compounded by the fact I felt I had no one I could safely escalate to.
Overall, I know I am not alone in my experience/s. As the company has grown, there has been a shift towards endorsing a culture of leading with fear and intimidation practice. Alongside this there is a growing cultivation towards a “dog eat dog” mentality/ behaviour - the active taking of others’ ideas (without any credit) and the stockpiling of high profile work for personal recognition. Ultimately this work environment has and will continue to cause the suffering of many employees resulting in them leaving.