One of my favorite jobs - Customer Service Agent Sixt Employee Review

4.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay, flexibility in scheduling(shifts), understanding management, paid training, amazing discounts on rentals, fun cars to drive, great relationships built between coworkers and third party cleaning company for fleet, second chances at proving you can do your job well if you had a rough couple weeks/months in meeting goal, being recognized in your department for doing a good job(stats)

Cons

Only full time positions available(I wanted to stay and be a part time CSA but the shifts are in 8 hour increments), if one person on your team was not meeting goal consistently, the whole team has to be re-coached instead of the one "bad apple," only one main manager to report to(branch manager) instead of having multiple leadership positions for each separate role of the operation, being a newer company trying to grow in the US, not enough space in the airport lot for all fleet and customers during peak season(summer), management caring more for RSAs than CSAs.

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Sixt Response
9y
Thank you for taking the time to review Sixt as your former employer. It is great to know that you enjoyed the company so much that you hope to join us again when your schedule allows! We hope to see you back. It is our goal to reward employees for a job well done, and offer points of improvement when needed. Likewise, we absolutely agree, all of our employees are equally important and everyone should be recognized for contributing to the companies success. Thank you for your dedication to Sixt and our customers!

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

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Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

-company vehicle -401k -health/dental -some pto

Cons

-no work life balance -expected to work on pto -constant changes in expectations -unrealistic performance metrics

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