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      Sixt

      Engaged Employer

      Sixt reviews

      Management is terrible - CSA Sixt Employee Review

      3.0
      Apr 19, 2017
      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good and you get bonuses but you have to rip off customers with damages that was mostly already there to get it.

      Cons

      Getting watched like you're a zoo animal during your shifts by management at location. This who visit from corporate are way more easy going. Being yelled at while doing your job on the daily basis from customers. Customers being rude because of previous experience and not getting their way with manager or getting certain discounts. This job drains you especially being in the sun, rain and cold all day.

      avatar
      Sixt Response
      9y
      We appreciate your review and are glad that you are satisfied with the pay rate and bonus potential for the Customer Service Associate role. Absolutely, there is bonus potential, however, we train all of our CSA's not to charge customers for existing damages. This is unethical and grounds for termination. Our management team ensures that our operations are running smoothly and of course, behavior such as this is not to be tolerated. As we mention to all interested candidates, CSA's are on their feet the majority of the day outdoors and anyone considering to join the team should be comfortable with this.

      Explore other reviews about Sixt

      5.0
      Jun 3, 2026
      Business aquasition manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of employee engagement

      Cons

      Base pay could’ve been better

      avatar
      Sixt Response
      1mo
      Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
      1.0
      Jul 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

      Cons

      Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

      avatar
      Sixt Response
      4d
      Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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