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      Sixt

      Engaged Employer

      Sixt reviews

      Thumbs up Sixt - CSA - Customer Service Associate Sixt Employee Review

      5.0
      Oct 24, 2017
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is awesome, I feel the family/team spirit, the freedom of autonomy with the scheduling is wonderful... I feel like the opportunity for advancement is there and I’m excited about working for this company

      Cons

      My only is con honestly is the current pay rate in comparison to other employees in the same and other positions. However I have been made aware that pay raises are possible with hard work and dedication to the job

      avatar
      Sixt Response
      8y
      Thank you for your positive review with Sixt! We are ecstatic to hear that you and your teammates feel like a family. That creates a strong work dynamic we encourage all our employees to make. Sixt offers a grand amount of work advancement opportunities to those that work hard and show dedication to our company. We love the advice you have for management. We value our employees that strive to keep positive brand recognition and hold accountability for their work. I will pass your advice along to management. Keep up the great work!

      Explore other reviews about Sixt

      5.0
      Apr 19, 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      2mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      1.0
      Jul 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

      Cons

      Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

      avatar
      Sixt Response
      1d
      Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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