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      Sixt

      Engaged Employer

      Sixt reviews

      Csa /rsa - CSA - Customer Service Associate Sixt Employee Review

      2.0
      Jun 13, 2018
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      20 days vacation after a yr

      Cons

      Management doesn’t listen doesn’t promote employees rather hire an Outsider then promote within no opportunities for growth stagnant

      avatar
      Sixt Response
      8y
      Hey there! Thank you for taking the time to write a review. We are happy to hear you enjoy our PTO plan. We fully believe in the “work hard, play hard” mentality. In regards to your experience with management, we are dismayed to hear that you are not happy with your current situation. We pride ourselves on our performance-based culture and the many success stories in which our employees grow from within. Please feel free to reach out to our Human Resources department if you would like to discuss your concerns in more detail, or touch base with your manager to discuss an action plan for your career growth. Best of luck in your future!

      Explore other reviews about Sixt

      5.0
      Apr 19, 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      2mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      1.0
      Jul 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

      Cons

      Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

      avatar
      Sixt Response
      1w
      Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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