Stealing money from customers - Claims Representative Sixt Employee Review

1.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any positive aspects. This place is a nightmare.

Cons

This company is a sham. They have a regular practice of charging customers for damage to rental cars that they did not cause. Someone should investigate. Almost all of the positive reviews online are shill reviews that local managers create to offset all of the very real one-star reviews from actual customers. I cannot believe that this place is still in business.

avatar
Sixt Response
6y
Hi there, thank you for your review. SIXT ensures we do not practice unethical behavior.

Explore other reviews about Sixt

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of employee engagement

Cons

Base pay could’ve been better

avatar
Sixt Response
1mo
Dear former employee, Thank you so much for taking the time to share your feedback! We're happy to hear that you experienced strong employee engagement during your time at SIXT – building a connected and motivated team is something we truly care about. We also appreciate your honest note on base pay and will take this into consideration as we continue to develop as an employer. If you'd like to share any further thoughts or details, we'd love to hear from you at talents@sixt.com. Best regards
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Cons

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

avatar
Sixt Response
1d
Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
See reviews by: Helpful|Rating|Date|All