The diversity, working close to Phx Sky Harbor International Airport, I have encountered an amazing amount of business along leisure travelers, from all around the world. Yes, we may encounter some "grumpy" travelers (in the "cons" section), but when we help ease their frustrations with the many options of vehicles we have, and how we can do our best to make any accomodations for their troubles.
Cons
Depending on the demand of car classes, we have ran short for certain reservations, in which we tried our best to offer the best solutions under whichever circumstances, and of course, it may be hard to please all irrate renters, but we do our best with whatever solutions we can offer.
Sixt Response
12y
Thank you for your review! We will strive to use this feedback to improve as an employer.
It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.
Sixt Response
2mo
Dear former employee,
thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange.
We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams.
We wish you all the best in your next role.
Best regards