nice uniforms - Customer Service Representative/RSA Sixt Employee Review

3.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

the uniform suits are sharp; if you enjoy customer service, this job is satisfactory and sometimes fun.

Cons

performance-based schedule means only a few make what was suggested by recruiting/hiring staff, because some shifts have clear disadvantages due to lower volume (this seems to be an industry-wide factor, not just a Sixt issue); when hired, they call it "base plus commission" but it's not a commission, instead it is a performance bonus based on multiple factors without transparency.

Explore other reviews about Sixt

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

-company vehicle -401k -health/dental -some pto

Cons

-no work life balance -expected to work on pto -constant changes in expectations -unrealistic performance metrics

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