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      Sixt

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      Sixt reviews

      Great environment and benefits - Customer Service Agent - French Sixt Employee Review

      5.0
      Apr 23, 2025
      Customer service agent - french
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Sixt in Lisbon about three months ago, and overall, the experience has been very positive. Working in a customer service role can be challenging, but I’ve felt genuinely supported by both the management and my team from the beginning. One thing I really appreciate is the hybrid work model — we go to the office two days a week, and there's even Bolt credit provided to help with commuting, which definitely makes the office days more enjoyable. The atmosphere at the office also is friendly. It’s still early days for me, but so far, I’m really happy to be part of the team.

      Cons

      For now I cannot see any cons.

      avatar
      Sixt Response
      1y
      Dear employee, Thank you for sharing such a positive and detailed review. We’re glad to hear that your experience at SIXT Lisbon has started off on such a strong note. It’s especially great to know that you feel supported in your role and appreciate the flexibility and perks we offer, like the hybrid model and mobility credit. Building a team-oriented, welcoming environment is something we care deeply about, and your feedback reinforces that we’re on the right path. We’re excited to have you with us and look forward to what’s ahead! Best regards

      Explore other reviews about Sixt

      5.0
      Apr 19, 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      2mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      1.0
      Jul 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

      Cons

      Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.

      avatar
      Sixt Response
      2d
      Dear former employee, Thank you for taking the time to share your experience. We're sorry to hear that your time at SIXT did not meet your expectations – feeling unrecognized and unsupported at work is something we take seriously. We would genuinely like to learn more about your experience in a personal and confidential conversation. Please feel free to reach out to us at talents@sixt.com – your feedback matters to us. Best regards
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