A Culture Struggling with Burnout, Disconnection, and Leadership Challenges - Anonymous employee SkyTouch Technology Employee Review

1.0
Jul 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positives include opportunities to learn and grow because the pace demands it, access to hotel discounts, and well-being days (days off that do not require using PTO), which are much needed in this environment.

Cons

Burnout is pervasive, driven by excessive workloads and limited resources. Many employees are stretched beyond capacity, which impacts performance and morale. In response to requests for more connection and improved office morale, leadership primarily added more all-staff meetings and mandatory trainings. These efforts, however, do not address the core issue. Leadership demonstrates inconsistency in applying company policies, with some departments granted flexibility that is not extended uniformly across the organization. This uneven enforcement contributes to feelings of inequity, fostering a workplace environment that can feel toxic and disengaged.

Explore other reviews about SkyTouch Technology

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

My time at SkyTouch was stellar. Great people, helpful leadership, decent pay, and kind perks like catered lunches once a week and fun outings to keep things interesting.

Cons

The building I worked in was super old and just didn't match the cool energy of the people inside creating award-winning software. I think they moved shortly after I left to new digs, so that's probably an improvement. Got through Covid, so that's major.

2.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SkyTouch and parent company Choice Hotels is definitely on the right side of progress in terms of social issues, being very welcoming and embracing all cultures. Excellent vacation and sick days for new employees, plus some personal days on top of that.

Cons

Unfortunately the culture within the company was very fractured and there were lots of little cliques. If you didn't fit into one you were definitely on the outside. Lots of corporate ladder-climbers who seemed to not think twice about using other people's assistance without acknowledging it. They also lured people in with the promise of two days of telecommuting per week and then took one of those days away in 2025. There is absolutely no need to be in the office for any of the jobs at this company. Many meetings still occur online due to some distance employees who work from home permanently. The main reason they want people in the office in Scottsdale is because that office was leased during COVID and they have to make sense of it. Forcing people into the office for "collaboration" is a ridiculous excuse you will hear time and again. I experience very little in-person collaboration. Also known to lay lots of people off every couple of years. You are nothing but a number here and if that number is too high, you're out when the need arises.

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