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      Smarsh

      Engaged Employer

      Smarsh reviews

      Incompetent Management - Anonymous employee Smarsh Employee Review

      2.0
      Feb 8, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits were great for industry.

      Cons

      Indecisive management, no regard for reasonable work load, and unrealistic expectations of handling customer escalations.

      Explore other reviews about Smarsh

      5.0
      Dec 29, 2025
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent leadership and perks for a job well done.

      Cons

      Its finance so the clients can understandably be difficult.

      1.0
      Jun 20, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent product, and global market penetration.

      Cons

      Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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