Culture has been decimated - Sales Manager Smarsh Employee Review

1.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Cool Office in downtown Portland Once great culture

Cons

The revolving door at the executive level. Voluntary turnover is at its highest level in the history of the company Ignoring the true issues that are plaguing the business Drinking their own koolaid New CRO has completely destroyed company culture

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Smarsh Response
5y
Thank you for spending five years with us, we know you have contributed to our amazing growth in that time. Smarsh continues to be in a high growth mode and although that comes with change, we remain anchored in our core values: People First, Inspire Confidence and Embrace the Impossible. Just this week, Smarsh was awarded Comparably’s Best Sales Teams of 2021. Comparably determines the award winners in this category based on sentiment ratings provided by current employees in sales departments who anonymously rated their employers on Comparably.com within the past 12 months. We are thrilled to see the overwhelmingly positive feedback from our team, but we know there is no finish line with providing a great employee experience – we must continuously seek feedback and action on it for improvements.

Explore other reviews about Smarsh

5.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent leadership and perks for a job well done.

Cons

Its finance so the clients can understandably be difficult.

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent product, and global market penetration.

Cons

Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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