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      Smarsh

      Engaged Employer

      Smarsh reviews

      Approval Will Go Up. That Should Scare You. - Customer Service Smarsh Employee Review

      1.0
      Mar 28, 2023
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had good work life balance until 2023. People doing real work like eachother.

      Cons

      Pay is below industry average. Good leaders are leaving. Bad 'yes men' leaders are staying and promoted. Getting promoted is impossible. New leaders only hire external friends.

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      5.0
      Dec 29, 2025
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent leadership and perks for a job well done.

      Cons

      Its finance so the clients can understandably be difficult.

      1.0
      Jun 20, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent product, and global market penetration.

      Cons

      Mergers have been devastating for staff and morale - I saw three in my tenure. Merit does not seem to matter. When new management comes in, everyone is axed.

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