Very bad company - Client Services SmartFocus Employee Review

1.0
Sep 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Nobody really cares at what you do, employees spent most of their time watching Netflix, facebook and youtube.

Cons

Bullying culture is widespread in the company, employees are not evaluated for their work but for their friendship with management. There isn't any solidarity within collegues, just big mouths and lamers. They change management almost every year and there is no strategy at all, since they sell this company to a financial group the company balance has been negative. Company and personal leaves have been a lot after that and now there are left just the worst. If you try to talk with management they won't provide you any real feedback. The company leaves always are the cheapest they can so if you expect a serious and professional carreer this is not the place you are looking for.

Explore other reviews about SmartFocus

5.0
Sep 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Blend of new technology that helps solve problems between the customer and ecommerce site

Cons

Headquarters is based in the UK and also offices in France and Barcelona. This can cause delays in some operations.

3.0
Dec 10, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can do attitude. This is a great company if it did not have the items in CONS. You have the ability to learn and move with the flow. There are tons of opportunities to learn and really make a difference.

Cons

To focused on sales. If you hate selling anything, this is not the place for you. All Management cares about is hitting the goals. Which is not a bad thing, but you have to have a solid product. Most clients are fooled by the Salesman (No brainer here) and Client Services will take the heat. This isnt a problem because you just bring the Sales guy back in the picture. Management is ambitious. But over the top ambitious. They'll shoot themselves in the foot if they have not done so already. - Work/live balance tips on the Work side heavily - Compensation is okay. Build experience and jump to a competitor. - Career Opportunities are available if you can sell. Test yourself, find a product you know is dysfunctional, and see how many people you can sell it to. The first 3 don't count. - CEO is on cloud 9. - Country Vice Presidents: Suck.

4
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