Does SmartFocus pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartFocus employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartFocus. This rating has been stable over the past 12 months.

How satisfied are employees working at SmartFocus?

34% of SmartFocus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartFocus 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SmartFocus?

Sales Manager (13) , Account Manager (7) , Sales (7) , Customer Success Manager (3) , Senior Account Manager (3) , Business Development Manager (2) , Revenue Controller (2) , Sales Director (2) , Sales Executive (2)

What are the pros of working at SmartFocus according to real employee reviews?

"Some great people to work with and talented." ((in 19 reviews)); "Amazing teams of people" ((in 6 reviews)); "well, except for the great offices" ((in 5 reviews)); "Good salary, but nothing else." ((in 5 reviews)); "The only good side i experienced was that most of the staff are really talented, very down to earth, smart and amazing colleagues who put a smile on my face through all the chaos that is Smart focus!" ((in 5 reviews))

What are the cons of working at SmartFocus according to real employee reviews?

"Management is ambitious." ((in 13 reviews)); "No vision from senior management and lots of political silos." ((in 9 reviews)); "The bar is extemely low and the bullying and territorial culture does not promote collaboration or camaraderie." ((in 7 reviews)); "Long hours" ((in 5 reviews)); "High Rotation of Staff, Stress enviroment, Work Life Balance.... Non existant." ((in 4 reviews))

What are the top reviewed SmartFocus locations?

New York , Bellevue , Charlotte , Denver

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SmartFocus reviews

Bad managers / Bad environment / Bad strategies - Production Executive SmartFocus Employee Review

1.0

Jul 1, 2015

Production executive

Recommend

CEO approval

Business Outlook

Pros

It WAS a great company .... several years ago. A company who was giving career opportunities to the employees. But don't expect this now so don't join in this company if you have a little bit of ambition.

Cons

Where to start ? - They remove the advantages - They decrease the salaries by changing the way to calculate the bonus - They don't listen their employees / They don't listen to their customers neither - They push away their clients - They didn't invest in the product for years, ... - Huge turnover in the management - If you're a hard-worker or if you just come at work to watch Youtube & Facebook all day long, you will get exactly the same from your managers. - They closed different offices around the world - People are leaving this company in bulk ! And they don't replace anybody because they are out of budget - They even asked the promoted guys to do again their previous job (L1 support). Since they don't replace the people who leave they are out of resources - And the list can continue.......

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5.0

Sep 14, 2015

Account manager

Recommend

CEO approval

Business Outlook

Pros

Blend of new technology that helps solve problems between the customer and ecommerce site

Cons

Headquarters is based in the UK and also offices in France and Barcelona. This can cause delays in some operations.

3.0

Dec 10, 2012

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can do attitude. This is a great company if it did not have the items in CONS. You have the ability to learn and move with the flow. There are tons of opportunities to learn and really make a difference.

Cons

To focused on sales. If you hate selling anything, this is not the place for you. All Management cares about is hitting the goals. Which is not a bad thing, but you have to have a solid product. Most clients are fooled by the Salesman (No brainer here) and Client Services will take the heat. This isnt a problem because you just bring the Sales guy back in the picture. Management is ambitious. But over the top ambitious. They'll shoot themselves in the foot if they have not done so already. - Work/live balance tips on the Work side heavily - Compensation is okay. Build experience and jump to a competitor. - Career Opportunities are available if you can sell. Test yourself, find a product you know is dysfunctional, and see how many people you can sell it to. The first 3 don't count. - CEO is on cloud 9. - Country Vice Presidents: Suck.

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Bad managers / Bad environment / Bad strategies - Production Executive SmartFocus Employee Review

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