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      SmartStyle

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      I love this company - Salon Manager SmartStyle Employee Review

      5.0
      Oct 19, 2016
      Salon manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      While it does take time to build a clientele and start earning consistent commissions, it is nice to be given access to ALL products needed to have a successful hairstylist business. The fact that you are paid an hourly wage when you are building your business is a good safety net. Once I started getting repeat clients and stopped relying solely on walk-in traffic, I started to make commission on a regular basis.

      Cons

      It is a struggle to keep up with all the "little" things at times. But the scorecards and goals really can help you see when you are doing well.

      Explore other reviews about SmartStyle

      5.0
      Nov 17, 2025
      Regional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

      Cons

      The salons are almost always short staffed

      1.0
      Jul 9, 2026
      Stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working there. I loved my job. I loved meeting new people..

      Cons

      • Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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