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      To much stupid stuff - Cosmetologist SmartStyle Employee Review

      1.0
      Dec 7, 2016
      Cosmetologist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours for part time, holidays off which is a plus, closes early on the weekends. Friendly staff great team to work with.

      Cons

      Poor upper management, always have dump rewards programs or try it this way, no this way. Do this, don't do that. It's never ending. Mandatory meetings that you don't get paid for because you work off commission, they try to tell you that you are getting paid for them but your not if you do enough to get paid commission.

      Explore other reviews about SmartStyle

      5.0
      Nov 17, 2025
      Regional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

      Cons

      The salons are almost always short staffed

      1.0
      Jul 9, 2026
      Stylist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working there. I loved my job. I loved meeting new people..

      Cons

      • Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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