Good money, terrible company. - Hairstylist SmartStyle Employee Review

1.0
Feb 5, 2017
Recommend
CEO approval
Business Outlook

Pros

No pre-booking clients, walk-ins only. The salon I'm in is super busy, so the money is good.

Cons

Regis execs don't have a clue what it's actually like in the salon on a day to day basis, the upper management making decisions are a joke. They portray themselves a a company that cares about it's employees when it's completely the opposite. The hours are horrible and there is little flexibility when needing time off. I started with my work permit and couldn't even get an extra day off to go take my state board exam. This company takes micromanaging to the extreme.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

See reviews by: Helpful|Rating|Date|All