Former employer - Salon Manager SmartStyle Employee Review

5.0
Apr 8, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a good job when starting out with no clientele, and they teach you tools to succeed in this industry

Cons

No complaints other than the managers need to be paid more than the stylists for the extra work that they do.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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