Not so hot - Stylist SmartStyle Employee Review

1.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Guests are amazing, and fantastic people (99.9%)

Cons

Upper management messes with booking times for services, allowes manager to bully staff, belittle and be rude and ignorant. The RL bullies, belittles, and back stabbs the stylists. More worried about $$$$ than the environment and getting along of staff. Minimum only.... making commission is impossible.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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