Corporate salon thst focuses on numbers - Salon Manager SmartStyle Employee Review

2.0
Jul 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Garaunteed hourly pay, vacation after 1 year, some benefits. They have medical insurance but it's not great. Usually a slower paced salon so good for starting out.

Cons

Stigma of "working in walmart", if you're not hitting commission pay is very low. Their solution is for you to try and get guests out of Walmart. Don't get retail commission unless you hit service commission. Upper management is all about numbers- some have never been stylists before. Don't match 401k. Insurance plan isn't good- vision isn't offered anymore.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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