My store manager was amazing, but the district leader was absolutely horrible. - Stylist SmartStyle Employee Review

3.0
Sep 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Your co-workers become like a second family and you meet a lot of amazing people

Cons

Upper management couldn't care less about their employees and treats their store managers and stylists terribly.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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