Employed for 5 months, NEVER made commission - Hair Stylist SmartStyle Employee Review

1.0
Sep 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Good for beginner stylists to get an idea of salon enviornment

Cons

Expected to put salon before family emergencies, or family in general. Poor pay. Customers aren’t always nice or understanding. Huge expectations for poor compensation. Expected to make commission, EXTREMELY difficult to do so.

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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