Inconsistent experience - Hair Stylist SmartStyle Employee Review

1.0
Sep 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Great customers, ok work environment

Cons

Inconsistent in scheduling, time offered to employees. Took away implements and had to wear dress code, no uniform provided. Too much out of pocket expenses for little pay and inconsistent hours given to each employee, high turnover rate, rolling vacation time, marketing only on facebook, have lack of judgement when hiring, management and company have a lot to learn

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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