Love the company not the management - Salon Leader SmartStyle Employee Review

1.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

It pushes you to be a better stylist! I love the girls I work with.. I am the salon leader and the job itself is great! I love my guest and my store is doing great. You can build your paycheck by having a good clientele

Cons

The district leader is a bully. She runs everyone off. She makes the job miserable

Explore other reviews about SmartStyle

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lenient dress code, ample access to new clientele, video library to expand skills and product knowledge, PTO and benefits

Cons

The salons are almost always short staffed

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working there. I loved my job. I loved meeting new people..

Cons

• Poor management and retaliation for raising concerns • Unauthorized schedule changes with no notice • Unfair NCE pressure and write-ups despite strong sales performance • Micromanagement from 400+ miles away with no understanding of local conditions • High turnover due to bad communication and bullying

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